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MEnaturals@gmail.com

Shipping

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*SIGNATURE CONFIRMATION RECOMMENDED ON ALL ORDERS at all times.*

All information entered in site must be valid and up to date for communication purposes only. ME natural is not responsible for lack of communication.

All orders are made to order and shipped via United States Postal Service within 7-14 business days.

PLEASE CONFIRM SHIPPING ADDRESS IS CORRECT: additional rates may apply to incorrect shipping information provided at time of checkout.

MEnaturals.net is not responsible for exact delivery location of package due to non signature confirmation, nor responsible for incorrect shipping details entered at order placement.

Invoicing and reshipping: All orders invoiced and reshipped via PayPal gateway are considered new tickets. Always confirm shipping information to assure that your reshipped items arrive to the correct destination. MEnaturals.net is not responsible for incorrect shipping location. (There is a 12-24 hour(s) window to correct shipping details/address for package arrival without error.)

Damaged: All damaged packages response time is best handled within 72 hours of DELIVERED date.

Any packaged received with damaged broken items please: Resend original processed order receipt email along with; significant pictures (of exterior of shipping package ‘outside’ and ‘inside’ of package with contents), WRITTEN CLAIM STATEMENT: detailed that includes the quote (“improper handling by USPS mail carrier and damaged delivery of mail is unusual“, and informs which items were damaged when package was received) emailed to contact us . Verification will be needed in order to present the evidence to United States Postal Service claims department. Always keep all damaged evidence until suggested otherwise.

Tampered: All tampered packages response time is best handled within 72 hours of DELIVERED date.

MEnaturals.net secures shipping packaging as a form of safety sealing at the time. If for any reason presumption is made as to shipment being tampered with upon arrival, promptly take significant pictures of unopened shipping package before consideration to open. Email to contact us , along with a detailed written statement. Verification will be needed in order to present the evidence to United States Postal Service claims department. Always keep all evidence until suggested otherwise.

Missing/Lost: MEnaturals.net is NOT responsible for Lost/Stolen packages due to SIGNATURE CONFIRMATION being suggested on all orders. All missing/lost packages response time is best handled within 72 hours of alleged DELIVERED date. Any response time after the 72 hour contact window on missing/lost packages may result in fees.

  • If your tracking is displaying DELIVERED but your package is nowhere to be found. Please go to the nearest post office and speak to the Post Master with your Identification and tracking number to get more specific information on the exact delivery prior to contacting ME natural.
  • If not locate-able please write a detailed statement that includes the quote (“improper handling by USPS mailing system and non-delivery of mail is unusual”. Also inform which items were to be contained in expected package) and email to contact us .
  • Upon submitting a claim to USPS in a timely fashion, the response will determine if package will be recovered.

Shipping:

INTERNATIONAL:

International Pricing for countries not listed, email with items of interest, City/Region, & Country; allow 12-24hrs to receive email invoice (rates me vary).

– GENERAL DELIVERY up to 2 weeks shipping time. Please take the best precautions to receive your package without error. Feel free to take advantage of signature confirmation in checkout ONLY.

– PRIORITY rate 7-14 day shipping time.

  • Member must include processed order email [including written claim statement], with shipping number included in email to MEnaturals@gmail.com.
  • Priority delivery margin $31.35 and up+. (margin depends on geographic location)
  • Any and all orders returned from improper delivery will incur original shipping fee to be re-mailed.
DOMESTIC:

GENERAL DELIVERY [complementary insurance not included], receive a ONE TIME re-mailed product(s) for free at fee of original shipping rate only (damaged), and, if reasonable, original shipping rate +plus signature confirmation (missing/lost). Please take the best precautions to receive your package without error. Feel free to take advantage of signature confirmation at check ONLY. If lost and/or stolen packages seem suspicious their will be no ONE TIME re-mailed product rendered.

  • Member must include processed order email [including written claim statement], with shipping number included in email to MEnaturals@gmail.com.
  • General Delivery margin is $7.99 and less-.

PRIORITY please take the best precautions to receive your package without error. Feel free to take advantage of signature confirmation at check ONLY. If lost and/or stolen packages seem suspicious their will be no ONE TIME re-mailed product rendered.

  • Member must include processed order email [including written claim statement], with shipping number included in email to MEnaturals@gmail.com.
  • Priority Delivery margin $8.00 and up+.
  • Any and all orders will be re-mailed a ONE TIME re-mailed product(s) for free up to $50 of the original order with a $8.00 fee.

Tracking:

All orderings include a United States Postal Service tracking.

  • Upon processing, emails are sent to Members with tracking.
  • Processed order emails may sometimes appear in the junk mailbox.
  • If processing email and/or completed tracking email does not appear within 1 hour do reach out via contact us.

Rates:

Re-shipped items acquire a fee of original shipping rate.

Requested changes of any type to un-shipped orders after they have already been processed will rate 50% of each individual stock item (shelf restocking) and reprocessing rate. Please double check to be 100% certain the items in checkout.

Policy:

Trouble logging in contact contact us

Returns:

Within 72 hours only contact to inform only.

If for any reason Member is unsatisfied with the order made specifically for you email notice within 72 hours of date of delivery via contact us, returns are within five(5) days of delivery date.

  • Return shipping rates are responsibility of Member.
  • All returns must not be opened, and/or tampered with, and contain full content in order for issuance of full return.
  • Returns with content used per container will add additional rates.
  • Returns are issued only upon full reviewing returns.
All orders must be returned to the mailing address:
ME natural
6130 West Flamingo Road #532
Las Vegas, Nevada 89103

Please contact us if you have questions about our privacy practices that are not addressed in this Privacy Policy.